Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery charges for worldwide shipping are 6 € + 3 € for each additional item.


Which payment methods are accepted in the Online Shop?

Currently I only accept Paypal as payment method.

How long will delivery take?

Delivery is always made in 3 days after the order is paid. You will receive a tracking code via email after the package is sent.

It usually takes from 1 to 3 weeks until the package is delivered, which depends on where you live.

How secure is shopping in the Online Shop? Is my data protected?

Shopping on Ruby Creations is safe, that’s the reason why I only use PayPal.

Your data (name, address, email) will be used only for account creation and delivery of the package.

Your data will never be used for any other actions.

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